dreamer15
Joined: 20 Sep 2009
Posts: 1
Location: MA
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| Posted: Sun Sep 20, 2009 8:37 pm
Post subject: Vocaboly Crashes: How do I backup my user files? |
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Hey everyone, I need some tech help.
I'm running Windows XP, and have been using a copy of Vocaboly that I paid for a few weeks ago. However, as of today, when I double click on the program, while it is on the splash screen, before the program even loads, I get the "Vocaboly has encountered a problem and needs to close. We are sorry for the inconvenience." then it prompts me to send an error report.
I'm assuming the best way to solve that problem is to re-install. In that case, how do I backup/copy the following files:
-My license, so I don't need to buy it again
-All my personal words that I added myself
-and any other personal data that I would want to not loose.'
Thanks for your help. |
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Support
Site Admin
Joined: 31 Oct 2004
Posts: 70
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| Posted: Mon Sep 21, 2009 5:58 am
Post subject: |
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We can't find your order, please contact us with the email address used in your order.
In your order confirmation email, our contact page, and the sticky thread, you can find the instruction on how to get your license information. |
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